Last updated: April 18, 2025

Welcome to the website of Winter Sports Limited. These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing our website and placing an order, you agree to be bound by the following Terms.

🏢 1. Company Information

This website is operated by Winter Sports Limited (“we”, “us”, “our”), a retailer specializing in ski and snowboard products. We ship to customers located in New Zealand and Australia.

📦 2. Product Availability & Inventory Policy

All orders are subject to stock availability.
If a product is unavailable after your order has been placed:

  • You will receive a full refund for that item.
  • We will not be liable for any costs, losses, or damages arising from order cancellation or product unavailability.
❌ 3. No Change-of-Mind Returns

We do not accept returns or exchanges simply because you changed your mind.
Please carefully review product descriptions, sizes, and specifications before completing your purchase.

🛠 4. Faulty or Defective Products

Under the New Zealand Consumer Guarantees Act 1993 and the Australian Consumer Law, you may be entitled to a repair, replacement, or refund if the product you received:

  • Is faulty or damaged
  • Does not match its description
  • Is not fit for its intended purpose
  • Fails to meet acceptable durability standards

To report a fault, please contact us at [email protected] within 7 days of receiving your order.

🛒 5. Placing an Order

By placing an order, you are making an offer to buy products from us.

  • Orders are subject to confirmation and availability.
  • We reserve the right to cancel any order at our discretion.
  • A purchase contract is only formed when we confirm your order and process payment.
💳 6. Pricing & Payment
  • All prices are in NZD, inclusive of GST where applicable.
  • Prices and availability may change without notice.
  • Delivery costs are calculated at checkout.
  • Accepted payment methods include credit cards, debit cards, and other secure options as listed on the site.
🚚 7. Shipping & Delivery
  • We currently ship only to New Zealand and Australian addresses.
  • Estimated delivery times are indicative only and may vary.
  • A valid address with someone available during delivery hours is required.
  • We are not responsible for delays caused by courier services, incorrect addresses, or force majeure.
🔁 8. Returns for Faulty Products

If you believe your product is faulty, please email [email protected] with:

  • Your order number
  • A description of the issue
  • Relevant photos (if applicable)

If the issue is confirmed, we will arrange a repair, replacement, or refund, depending on the situation and stock availability.

⚖️ 9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of the site or purchase of products, including (but not limited to) delivery delays due to out-of-stock items or order cancellations.

🛠 10. Modifications to These Terms

We may update these Terms at any time.
Continued use of our site after changes are posted implies your acceptance of the revised Terms.

📍 11. Governing Law

These Terms are governed by the laws of New Zealand.
All disputes will be subject to the exclusive jurisdiction of New Zealand courts.

📞 12. Contact Us

If you have any questions regarding these Terms or your order, please contact us:

Winter Sports Limited
📧 Email: [email protected]
📍 Address: Suite 88, Level 1, 6 Johnsonville Road, Johnsonville, Wellington 6037, New Zealand