Shipping policy

Shipping Information

At Winter Sports Limited, we are committed to providing reliable and transparent shipping services to our customers.

All orders are shipped using reliable international courier services, primarily FedEx. Shipping methods may vary depending on the destination, product availability, and shipping requirements.

Orders are fulfilled through our international warehouse network and shipped using reliable courier services including FedEx.

Order Processing Time

Orders are processed within 1 business day after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Before shipment, all products are inspected and carefully packed to ensure they arrive in good condition.

Delivery Time

Estimated delivery times:

New Zealand:
5–8 business days after dispatch

Australia:
5–8 business days after dispatch

Please note that delivery times are estimates only and may be affected by factors outside of our control, including customs clearance, weather conditions, courier delays, or public holidays.

Shipping Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.

Customers can use the tracking number provided by the courier to monitor delivery progress.

Shipping Costs

Shipping costs are calculated and displayed during checkout before payment confirmation.

Any applicable shipping fees will be clearly shown before completing your purchase.

Customs and Import Duties

All applicable GST taxes are calculated and collected at checkout before payment is completed.

Customers will not be required to pay additional GST charges after placing an order.

If any additional customs duties, import taxes, or clearance fees are charged during the shipping process, Winter Sports Limited will cover these costs to ensure a smooth delivery experience for our customers.

We are committed to providing transparent pricing, and there will be no unexpected tax or duty charges upon delivery.